B2B BSS Use Case Catalogue
When it comes to service design and innovative digital experiences, the enterprise world lags far behind the consumer world. Consumers have long been able to take control of their accounts in real time by buying bolt-ons, rolling over unused data, and even gifting allowances to family and friends, and all via a simple, intuitive app. Enterprises, on the other hand, have to phone a call centre or send an untracked email just to make a small change.
With the advent of 5G, service providers are turning their attention to the B2B market and its promise of increased revenues and market share. However, if service providers are to take advantage of these new opportunities, they need to improve their enterprise experience and offerings. Download our use case catalogue to understand the opportunities that exist for service providers with full enterprise capabilities.