Delivering success in the digital era:
35 years of experience in implementing BSS projects for leading telcos worldwide.
So many telcos are faced with the challenges of a legacy technology stacks which requires costly manual operation and continuous maintenance and prevents them from introducing business change quickly.
The Solution: Transformation projects with MDS Implementation Services
Transformation projects are always a daunting undertaking, but MDS Global’s Implementation Services team has the experience of helping many of their customers on this journey. The team is equally experienced with migrating existing operations and customer bases from legacy systems onto MDS Global’s Converged Monetisation Platform, CMP, and with creating brand new greenfield solutions.
MDS Global has helped many customers to reduce their technical debt and move to the CMP platform, which takes all their operation and business pains away. CMP is the answer to many telco’s problems as it is not just a Billing system but includes extensive functionality to support B2C and B2B operations such as Order Orchestration, Reporting, Customer Management etc.
MDS Global has led many customers on this journey providing them with solutions that are scalable and allows easy integration through APIs to their existing auxiliary support applications such as front end websites and mobile apps, payments, debt collection and outbound communications.
Key Benefits
New Implementations 
With our extensive expertise in the industry, we are uniquely positioned to support emerging network operators and MVNOs through every step of their journey.
Our approach goes beyond mere technical delivery; we offer strategic guidance focusing on critical areas such as sales channel optimisation and enhancing the customer onboarding experience.
As a trusted partner committed to our customers’ success, we will help you achieve a rapid and efficient launch, securing a robust BSS solution tailored to the demands of your telco operations.
Transformations and Migrations
This transformation will include data migration, system integration, configuration, testing and training for telco staff.
Our implementation team can expedite the transformation process by providing expertise and support, helping telcos evolve their solutions quickly and efficiently.
Configuration and Integrations
We can then configure the BSS to fit the telcos unique business model, operational workflows and customer base.
MDS Global can advise on suitable applications and partners that they integrate the BSS products with or alternatively they can work with existing partners that the telco has ensuring seamless product integration.
Strategic Guidance
They can offer guidance on best practices for BSS configuration, business processes, reporting, revenue assurance and compliance with regulatory requirements. By leveraging this expertise, telcos can optimize their billing processes and maximize their revenue potential.
Continuous Improvement and Relationship Building
This allows MDS Global to provide continuous value to the telco as a partner to support them on their journey to grow their business. MDS Global will help the telco to stay ahead of the curve by providing product enhancements and new feature upgrades to the BSS products as they become available.
